Refund Policy
RETURNS
Our policy : No refunds due to product nature (food).
DAMAGED ITEMS
Any items with shipping or questionable damage must be reported and claimed within 24 hours of receiving shipment to file a claim of exchange or refund. Product must be in original packing.
Several types of goods are exempt from being returned. Perishable goods, All Food Products, CANNOT be returned.
Additional non-returnable items:
- Gift cards
- ANY Food Items
REFUNDS IF APPLICABLE
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS IF APPLICABLE
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: aftershockpreparedness@gmail.com
SALE ITEMS IF APPLICABLE - POSITIVELY NO REFUNDS!
Only regular priced items may be refunded if damaged ,unfortunately sale items cannot be refunded.
PROMOTIONAL ITEMS
Absolutely no refunds, available for retail and public sale until quantities are no longer available. NO RAINCHECKS, NO DEALERS or AFFILIATES
SPECIAL EVENTS
All sales are non-refundable. If the event is rescheduled, all purchases will be honored for the next event date. If the event is canceled, all purchases will be refunded in full.
EXCHANGES IF APPLICABLE
We only replace LIMITED items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: aftershockpreparedness@gmail.com
SHIPPING
To return your product, you should email us , with photo of damaged box from carrier.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.